something missing that you're looking for?
us to inquire!
We are a small business and not always available to answer the phone. If we do not answer the phone, please leave a message. Please be advised that we will always call you back as soon as reasonably possible.
Answers to commonly asked questions:
How long will it take to get your prop? Most items are BUILT UPON ORDER and ship within 5-10 business days. Shipping can take up to 5 business days. Please allow a MINIMUM of 2 WEEKS for DELIVERY.
You placed an order but did not receive an order confirmation. Please check your SPAM folder. Also, if the email address was not entered correctly on the order, you will not receive a confirmation.
You placed an order and need to know how to use your prop. Please check our Asana Gallery for ideas. We also offer a Ropes book which illustrates use of the Wall Ropes.
You left us a message but haven't received a response. The office staff works part-time and Ritchie is busy building props. He cannot always hear the phone ring. Please be patient. We check voice mail and email once a day and will get back to you at our first opportunity.
We will customize orders, but please be advised that the customer must absorb the additional costs of material, labor and shipping. This includes any extra time involved to design your custom prop. Custom orders are NOT returnable as there may not be a market for resale.
We offer discounts to everyone. In fact, the prices on our website are already discounted! We are a wholesaler; we are not a resaler. Since we build what we sell, our prices are lower than the competition because there is no middle-man. And better yet, our prices include shipping while the competion does not. There are no extra charges at check-out.
Bulk Pricing/Wholesale Pricing is available online.
Why are our prices so expensive? We do not add ship except for the horse and international orders. We have experienced significant increases in the cost of wood and shipping and have had to pass the cost on to the customer in order to continue delivering high quality props to the yoga community. We offer the best quality at the lowest prices. Our props are built by hand using old school techniques.
We do not price-match. Our prices include shipping whereas the competitors' prices do not. We have no additional charges at checkout whereas the competitors will add shipping. Due to this, we cannot price match. We do add the cost of shipping to the horse and international orders due to the significant variations in cost based on location.
We encourage your comments:
We ship internationally, but we surcharge for the additional cost of shipping. In order to calculate international shipping inquiries, please include your full delivery address. Shipping cost is based on dimensions, weight and distance.
Our props are finished with a water-based clear satin finish. The satin finish will not be shiny. It is very natural looking and you will not even know it is there.
Your may return your purchase in its original condition. We will refund the cost of the product less the cost to ship your purchase to you. We will not reimburse you for the cost to return the product to us. If the prop is returned with any scratches, we will resand and refinish the prop for resale at a cost of $20 per hour which will be deducted from your refund.
Add our Custom Yoga Props fan page to your Facebook and be able to view more pictures of our props and with greater detail.
We're LinkedIn. Connect with us on LinkedIn:
Namaste to BKS Iyengar,
originator of the yoga prop
Props are guides for self learning, they help accurately without mistakes props are meant to give a sense of direction, alignment and understanding of the asana
props are useful to increase flexibility, stamina, correct breathing with alertness, they remove sorenes and recovery from fatigue is fast, they help to revive 100% action without physical fatigue.
- B.K.S. Iyengar, 70th birthday interview
Order Online or call 480-642-8455
Shopping Cart by EasyCart.com - All Images are Copyright CustomYogaProps.com